{"id":80,"date":"2022-06-16T06:11:10","date_gmt":"2022-06-16T06:11:10","guid":{"rendered":"http:\/\/demo.wpsmartapps.com\/themes\/manual\/?post_type=manual_kb&#038;p=80"},"modified":"2025-02-13T18:04:39","modified_gmt":"2025-02-13T17:04:39","slug":"criteres-pour-devenir-superhote","status":"publish","type":"manual_kb","link":"https:\/\/www.mansbaysuite.com\/help\/knowledgebase\/criteres-pour-devenir-superhote\/","title":{"rendered":"Crit\u00e8res pour devenir Superh\u00f4te"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row row_content_display=&#8221;in_grid&#8221; row_content_display_align=&#8221;left&#8221; row_type=&#8221;row&#8221; stretch_row_type=&#8221;yes&#8221;][vc_column width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<div>\n<p>Chez MansBay Suite, les Superh\u00f4tes sont les h\u00f4tes les plus performants. Ils b\u00e9n\u00e9ficient d&#8217;avantages exclusifs, d&#8217;une meilleure visibilit\u00e9 et d&#8217;un badge sp\u00e9cial attestant de leur excellence en mati\u00e8re d&#8217;hospitalit\u00e9.<\/p>\n<h3>Conditions requises pour devenir Superh\u00f4te<\/h3>\n<p>Pour obtenir le statut de Superh\u00f4te, vous devez :<\/p>\n<ul>\n<li>Avoir honor\u00e9 au moins 10 s\u00e9jours ou 3 s\u00e9jours totalisant 100 nuits minimum.<\/li>\n<li>Maintenir un taux de r\u00e9ponse sup\u00e9rieur ou \u00e9gal \u00e0 90 %.<\/li>\n<li>Maintenir un taux d&#8217;annulation inf\u00e9rieur \u00e0 1 % (sauf exceptions justifi\u00e9es).<\/li>\n<li>Obtenir une \u00e9valuation globale moyenne de 4,8 ou plus.<\/li>\n<\/ul>\n<p>Les crit\u00e8res sont uniquement \u00e9valu\u00e9s pour les annonces dont vous \u00eates titulaire. Les annonces co-h\u00f4tes ne sont pas prises en compte.<\/p>\n<h3>Fr\u00e9quence d&#8217;\u00e9valuation<\/h3>\n<p>Le statut de Superh\u00f4te est r\u00e9\u00e9valu\u00e9 tous les 3 mois sur la base des 12 derniers mois d&#8217;activit\u00e9.<\/p>\n<p>Les p\u00e9riodes d&#8217;\u00e9valuation commencent aux dates suivantes :<\/p>\n<ul>\n<li>1er janvier<\/li>\n<li>1er avril<\/li>\n<li>1er juillet<\/li>\n<li>1er octobre<\/li>\n<\/ul>\n<h3>Obtention du statut<\/h3>\n<p>Si vous remplissez les crit\u00e8res avant la date d\u2019\u00e9valuation, le statut de Superh\u00f4te vous est attribu\u00e9 automatiquement. Vous recevrez une notification et votre badge appara\u00eetra sous une semaine.<\/p>\n<p>Les Superh\u00f4tes sont d\u00e9sign\u00e9s uniquement lors des 4 \u00e9valuations annuelles.<\/p>\n<h3>Exclusions<\/h3>\n<p>Les co-h\u00f4tes et les h\u00f4tes d\u2019exp\u00e9riences ne sont pas \u00e9ligibles au statut de Superh\u00f4te. Seuls les titulaires d&#8217;annonces d&#8217;h\u00e9bergement peuvent \u00eatre \u00e9valu\u00e9s pour ce statut.<\/p>\n<\/div>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","manualknowledgebasecat":[53],"manual_kb_tag":[],"class_list":["post-80","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-membership-pour-les-hotes"],"_links":{"self":[{"href":"https:\/\/www.mansbaysuite.com\/help\/wp-json\/wp\/v2\/manual_kb\/80","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mansbaysuite.com\/help\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/www.mansbaysuite.com\/help\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.mansbaysuite.com\/help\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mansbaysuite.com\/help\/wp-json\/wp\/v2\/comments?post=80"}],"version-history":[{"count":3,"href":"https:\/\/www.mansbaysuite.com\/help\/wp-json\/wp\/v2\/manual_kb\/80\/revisions"}],"predecessor-version":[{"id":2587,"href":"https:\/\/www.mansbaysuite.com\/help\/wp-json\/wp\/v2\/manual_kb\/80\/revisions\/2587"}],"wp:attachment":[{"href":"https:\/\/www.mansbaysuite.com\/help\/wp-json\/wp\/v2\/media?parent=80"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/www.mansbaysuite.com\/help\/wp-json\/wp\/v2\/manualknowledgebasecat?post=80"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/www.mansbaysuite.com\/help\/wp-json\/wp\/v2\/manual_kb_tag?post=80"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}