{"id":2569,"date":"2025-02-13T17:40:16","date_gmt":"2025-02-13T16:40:16","guid":{"rendered":"https:\/\/www.mansbaysuite.com\/help\/?post_type=manual_kb&#038;p=2569"},"modified":"2025-02-13T17:40:16","modified_gmt":"2025-02-13T16:40:16","slug":"politique-relative-aux-circonstances-extraordinaires","status":"publish","type":"manual_kb","link":"https:\/\/www.mansbaysuite.com\/help\/knowledgebase\/politique-relative-aux-circonstances-extraordinaires\/","title":{"rendered":"Politique relative aux circonstances extraordinaires"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row row_content_display=&#8221;in_grid&#8221; row_content_display_align=&#8221;left&#8221; row_type=&#8221;row&#8221; stretch_row_type=&#8221;yes&#8221;][vc_column width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<div>\n<p><strong>Informations g\u00e9n\u00e9rales<\/strong><\/p>\n<p>En g\u00e9n\u00e9ral, les annulations et les remboursements de r\u00e9servations sur MansBay Suite sont soumis aux conditions d&#8217;annulation de l&#8217;annonce. Toutefois, dans de rares cas o\u00f9 des \u00e9v\u00e9nements majeurs emp\u00eachent ou interdisent l\u00e9galement une r\u00e9servation, cette politique peut s&#8217;appliquer. Les voyageurs peuvent alors annuler et recevoir un remboursement, un cr\u00e9dit voyage ou une autre compensation, ind\u00e9pendamment des conditions d\u2019annulation initiales.<\/p>\n<p><strong>\u00c9v\u00e9nements couverts par la politique<\/strong><\/p>\n<ul>\n<li>Urgences de sant\u00e9 publique et \u00e9pid\u00e9mies d\u00e9clar\u00e9es.<\/li>\n<li>Restrictions administratives en mati\u00e8re de voyages.<\/li>\n<li>Op\u00e9rations militaires et autres conflits.<\/li>\n<li>Pannes \u00e0 grande \u00e9chelle des services essentiels.<\/li>\n<li>Catastrophes naturelles.<\/li>\n<\/ul>\n<p><strong>Impact sur les r\u00e9servations<\/strong><\/p>\n<p>Si un \u00e9v\u00e9nement de grande ampleur survient, nous analysons la situation et appliquons la politique aux zones et p\u00e9riodes affect\u00e9es. Hors de ces crit\u00e8res, les h\u00f4tes peuvent annuler sans p\u00e9nalit\u00e9s si n\u00e9cessaire.<\/p>\n<p><strong>Situations non couvertes<\/strong><\/p>\n<ul>\n<li>Emp\u00eachements personnels du voyageur (maladie, obligations l\u00e9gales, etc.).<\/li>\n<li>Recommandations non obligatoires du gouvernement.<\/li>\n<li>Annulation ou reprogrammation d\u2019un \u00e9v\u00e9nement li\u00e9 au s\u00e9jour.<\/li>\n<li>Gr\u00e8ves ou fermetures de transport non li\u00e9es \u00e0 un \u00e9v\u00e9nement couvert.<\/li>\n<\/ul>\n<p><strong>Cons\u00e9quences pour les h\u00f4tes<\/strong><\/p>\n<p>Si une r\u00e9servation est annul\u00e9e sous cette politique, l\u2019h\u00f4te ne recevra aucun versement pour les dates concern\u00e9es. En cas d\u2019annulation valide, le calendrier sera bloqu\u00e9 pour ces dates. Le non-respect des obligations d\u2019h\u00e9bergement peut entra\u00eener des sanctions allant jusqu\u2019\u00e0 la suppression du compte.<\/p>\n<p><strong>Droits et obligations<\/strong><\/p>\n<p>Cette politique respecte les lois locales en vigueur et n\u2019affecte pas les droits l\u00e9gaux des h\u00f4tes et des voyageurs.<\/p>\n<\/div>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","manualknowledgebasecat":[47],"manual_kb_tag":[],"class_list":["post-2569","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-reservations-et-annulations"],"_links":{"self":[{"href":"https:\/\/www.mansbaysuite.com\/help\/wp-json\/wp\/v2\/manual_kb\/2569","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mansbaysuite.com\/help\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/www.mansbaysuite.com\/help\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.mansbaysuite.com\/help\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mansbaysuite.com\/help\/wp-json\/wp\/v2\/comments?post=2569"}],"version-history":[{"count":1,"href":"https:\/\/www.mansbaysuite.com\/help\/wp-json\/wp\/v2\/manual_kb\/2569\/revisions"}],"predecessor-version":[{"id":2570,"href":"https:\/\/www.mansbaysuite.com\/help\/wp-json\/wp\/v2\/manual_kb\/2569\/revisions\/2570"}],"wp:attachment":[{"href":"https:\/\/www.mansbaysuite.com\/help\/wp-json\/wp\/v2\/media?parent=2569"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/www.mansbaysuite.com\/help\/wp-json\/wp\/v2\/manualknowledgebasecat?post=2569"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/www.mansbaysuite.com\/help\/wp-json\/wp\/v2\/manual_kb_tag?post=2569"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}